10 Best Customer Experience Management Courses, Training, Classes & Tutorials Online

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Our team of expert reviewers have sifted through a lot of data and listened to hours of video to come up with this list of the 10 Best Customer Experience Management Online Training, Courses, Classes, Certifications, Tutorials and Programs.

10 Best Customer Experience Management Courses, Training, Classes & Tutorials Online

1. Customer Experience Management (CX): MASTERCLASS 2020 by Manos Filippou Udemy Course Our Best Pick

#1 Customer Experience Management Course. Discover The Art Of A Client-Centric Culture. Customer Journey. B2B. B2C.

At the time of writing this article, over 3755+ individuals have taken this course and left 878+ reviews.

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2. Customer | How to Map Out the Customer Journey by Learoy Tonight Udemy Course

What are the critical points in the customer journey, and how can you make sure their experience is a positive one?

At the time of writing this article, over 1998+ individuals have taken this course and left 238+ reviews.

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3. Customer Experience Management Essentials by Roel Leijten Udemy Course

Learn How To Measure And Improve Customer Loyalty

At the time of writing this article, over 2207+ individuals have taken this course and left 236+ reviews.

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4. Customer Experience Management Blueprint by Janne Ohtonen, PhD Udemy Course

Learn How To Create A Profitable and Cost-Effective Customer Experience Strategy with These Practical Tools and Lectures

At the time of writing this article, over 694+ individuals have taken this course and left 112+ reviews.

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5. Design Thinking : Customer Journey Mapping by Nilakantasrinivasan Janakiraman Udemy Course

Sure shot way to delight customers, improve customer experience & become profitable

At the time of writing this article, over 947+ individuals have taken this course and left 61+ reviews.

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6. Using Customer Experience to Grow Your Business by Dianne Denton Udemy Course

How Delivering a Superior Customer Experience Can Increase Revenue & Business Growth

At the time of writing this article, over 3782+ individuals have taken this course and left 56+ reviews.

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7. Grow Your Business Using Net Promoter Score® by Kushal Dev Udemy Course

The only Net Promoter Score® course that has the power to transform your business into a customer centric one

At the time of writing this article, over 3143+ individuals have taken this course and left 45+ reviews.

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8. Differentiate Your Business w/ Customer Experience Marketing by John Weisenberger Udemy Course

How to Create Massive Customer Loyalty and Profits Using Customer Experience Chain Reactions

At the time of writing this article, over 4726+ individuals have taken this course and left 35+ reviews.

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9. Customer Service & Customer Support – Even Angry Clients by Alex Genadinik Udemy Course

Customer service, customer support, and customer experience to build loyal clients even dealing with angry customers

At the time of writing this article, over 947+ individuals have taken this course and left 30+ reviews.

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10. Foundation Customer Experience Masterclass by Chantel Botha, Johan Botha Udemy Course

Learn the foundational aspects of customer experience

At the time of writing this article, over 120+ individuals have taken this course and left 21+ reviews.

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